A1c User Privacy Policy
Information Collected
We collect various personal and technical data to provide secure services and personalized user experiences. Data includes:
- Account Information: Name, phone number, email address, and account credentials.
- Device & Browser Information: Device type, operating system, IP address, and web browser details used.
- Local Payment & MYR Information: Transaction data and payments via local banks or payment systems like Maybank, Touch 'n Go.
- Cookies and Tracking: Website activity data used to enhance experience and security needs.
- Usage Data: Betting records, feature interactions, and site usage statistics.
Purpose of Information Use
Information collected is used for:
- Efficient and secure management of user accounts.
- Enhancing experience, services, and functions based on usage patterns.
- Preventing fraud and ensuring compliance with local gambling regulations.
- Facilitating transactions and resolving payment issues quickly.
- Providing prompt and accurate customer support.
Cookies and Tracking Technologies
A1c uses cookies and other tracking technologies to save user preferences, provide security features, and gather site traffic data. You can adjust cookie settings in your browser, but this may affect platform functionality.
Data Storage and Security
We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. Data is retained only as long as necessary for business purposes and legal compliance.
Information Sharing with Third Parties
We do not sell your personal information to third parties. Some information may be shared with service providers who support our operations (such as payment processors or risk management) under strict privacy compliance.
User Rights
- Access: You have the right to request a copy of personal information we hold.
- Correction: You can update incorrect or incomplete information.
- Deletion: You may request deletion of certain information subject to regulations and compliance requirements.
Privacy Policy Updates
A1c reserves the right to update this Privacy Policy from time to time. Significant changes will be communicated on the platform. Continued use after updates means you accept the new terms.
For any privacy inquiries or complaints, please contact our support team.